Business change and pilot study

Sweco were engaged by HOFOR, a Danish utilities company, to evaluate its outdated asset management system. Following an extensive gap analysis, Sweco designed a structured improvement programme. The team developed a risk based, forward looking investment plan.

Key Facts

Client: HOFOR


The client initially commissioned an assessment for the water and wastewater departments, but this was later extended to include its district heating and town gas, and environment and cooperation departments. As Endorsed Assessors under the Institute of Asset Management (IAM) scheme, the team assessed these departments using the PAS55 Assessment Methodology (PAM).


The board of HOFOR had concerns about their asset base, which was outdated and unsuitable for the long term, as well as wider strategic concerns.

Sweco worked alongside HOFOR to design an improvement programme that would address some of their concerns, whilst supporting the board of HOFOR in some strategic issues, around people, processes and decision support tools.

Sweco arranged a study trip to UK water companies to review their progress in addressing similar issues, having carried out similar projects in the UK for water companies experiencing the same issues.



Sweco devised a pilot programme of work, adopting a risk based, forward looking investment planning approach, similar to work that Sweco’s asset management team had previously implemented for water sector companies based in the UK. The pilot progamme focused on the water distribution area of the business, and was delivered in 5 work packages: governance, data, KPIs, modeling and investment planning.

A software platform was developed, which provided optimised, strategic investment plans that meet the desired goals within the proposed constraints. SEAMS were engaged as asset management modelling specialists and the scope of the pilot programme was developed between HOFOR, Sweco and SEAMS.